When Miriam Limbach looks out of her office window, she sees the office towers of numerous well-known international companies. The global HR Shared Service Center (SSC) of the pharmaceutical and chemical company Bayer, which Limbach manages, is located in a large business park. However, Limbach’s office is not at the company’s German headquarters on the Rhine, but in the Costa Rican capital of San José.
In recent years, Costa Rica has developed into one of the most attractive locations for covering business services for Spanish and English-speaking countries – or directly for the entire world. “Good infrastructure, tax advantages and well-trained talent,” summarizes Limbach. Not only Bayer, but also the Swiss pharmaceutical company Roche, for example, is reportedly controlling some of its HR shared services from the Caribbean.
